Returns & Refunds
We want you to love your beauty favorites, but if you change your mind, we offer a 45-day return window for products purchased directly from our website or retail stores. Items must be in their original condition, and please note that for hygiene reasons, we cannot accept returns on opened or used cosmetics.
Initiate Your Return
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Pack Your Products
Securely pack your items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing